Why is My Refrigerator Water Dispenser Not Working?

Is the water dispenser on your refrigerator not working? If so, you can try to solve the issue by yourself or call Frontier Appliance Repair for professional refrigerator repair.

There are many reasons for the water dispenser in a refrigerator to not work anymore. Again, some suggestions are going to sound a bit crazy. However, something as obvious as an off switch has been the cause in some instances. Be sure to check the more obvious potential problems prior to moving forward with refrigerator repair. Let’s start to cover this appliance repair issue and see what causes we can cite for a broken water dispenser on a refrigerator.

The cause of a broken water dispenser is commonly an installation issue, a filter problem or frozen water tubes:

Refrigerator Installation Issues

You just purchased a new refrigerator for your kitchen with a water dispenser, but it is broken. The water dispenser has to be hooked up to the home’s water line. That might be the reason for the problem.

If your brand new refrigerator is replacing a previous refrigerator that didn’t have a water dispenser or ice maker, there is a possibility that you do not have a water line near this area of the kitchen. Most of the time a water line is typically run from underneath a house either in a basement or crawl space. You can acquire this type of water line at almost any hardware store and they’re very simple for the typical homeowner to install. Typically they have a a built-in water shut-off valve, which is important so that if you ever need to relocate the refrigerator, you can turn off the water.

If you have an attached water line, is the valve turned on? The valve handle should be lined up with the hose. And, is water going through the pipe you have used to connect the water line? Simple and basic questions, but items that have to be checked.

If you removed the doors during installation the water dispenser may not be plugged in. Review the manual to find the wire harness for that particular model of refrigerator. Check that it’s plugged into the refrigerator.

When the water is hooked up, most of the time there’s air in the line. So, lifting and lowering the dispenser control to get the air out is needed.
Filter Problems

On some models, there are different filters. These filters could “expire”, clog or freeze. All of the filters are based on your style and brand of refrigerator. If the filter is blocked it can cause slow filling or no flowing at all. It is suggested that your filter be changed every 6 months. Changing filters can be difficult. If you run into hiccups, go online or call us and find the proper method to replace a filter.

One suggestion is to fill the filter with water prior to installing it. A lot of time the water filters can take a long amount of time to fill up, which could lead you to assume the water dispenser isn’t working right. You should read the directions if all else fails. To ensure it is not air trapped in the water lines, we recommend to depress the dispenser arm for around 5 minutes.

A frozen water tank might also be the source of the problem as well in some models. If the tank freezes it will start to leak onto the fresh food bins. Small amounts of food inside of the fresh food bins could cause freezing to occur.

ADDITIONAL REFRIGERATOR RESOURCES